This is my third massage chair, the first two were from a different manufacturer Ogawa.  I bought this OSIM chair over two years ago because when I went to the shopping mall from which I bought the previous Ogawa chairs, the store was no longer there and so I bought this OSIM chair instead by trading-in the old Ogawa chair. 

The Operating Manual (OM) was skimpy and lack substance.  Upon delivery, the first thing a customer would need is a comprehensive and easy to understand OM.  This is a dis...

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